Lift Ticket/Rental Cancellation Policy
All online reservation refunds must be requested 48 hours prior to arrival (at 8 am) and will be refunded with a 5% fee. Rainchecks will be issued upon request prior to the close of business on the date of use. In the event of a COVID-19 interruption in operations, we will offer rainchecks for the 2022/2023 season but no refunds will be issued. Online tickets expire at the end of the selected date. NO refunds or rain checks will be offered after the original date of the ticket. Please forward to your email receipt to request a refund or order modification to firstname.lastname@example.org.
Example: A refund for a Saturday ticket must be requested by 8AM on Wednesday
Lessons must be canceled 48 hours prior to the start of the lesson can be rescheduled at no cost or refunded with a 5% fee. Group lessons canceled less than 48 hours prior to the start of the lesson can be rescheduled with a $15 fee but no refund will be issued. Private lessons canceled less than 48 hours prior to the start of the lesson can be rescheduled with a $30 fee but no refund will be issued. Request for a refund or raincheck after the lesson was scheduled to start the lesson can not be refunded or rescheduled.
Example: A refund for a Saturday 10AM lesson must be requested by 10AM on Wednesday