2020/2021 Policy Updates and Changes

Our goal this winter is to get you and your friends and family out on the slopes, feel some wind in your face, forget about the pandemic for a bit. We can do that, but that doesn’t mean we get to forget about it completely! We have had to, for all of our wellbeing and to comply with local and state guidelines, make a handful of important changes. We encourage you to stay up to date with our latest COVID-19 policies and changes on our website. We have tried to keep this to a minimum, but for us to open, stay open, and keep everyone properly spaced and healthy, we have had to do what we feel most practical to accomplish that.

We will regularly update our website to help everyone stay informed of changes we will be enforcing. As the situation changes, so will we.  As a small area, we can change quickly to adapt to the situation, improving or otherwise.

Our biggest changes are in the lodge and in our ticketing process. We are requiring masks and social distancing outside (think lifelines etc.). We are requiring masks at all times in the lodge with the exception of sitting at a table while you eat or drink, standard restaurant guidelines apply. For lift access, we will NOT be selling tickets other than by reservations online, at least to start out the season. Please purchase in advance to guarantee your day.

We are also asking that you make your car your mini lodge. If you have your own gear or brought it with you please get ready in your car as we will not have space/seating to accommodate everyone. If you bring your lunch we ask you to leave it in your car and enjoy the outdoors during your lunch break when possible.

With your help, and everyone pitching in towards the same goal, plenty of skiing and riding will be had, good times all the way around, and memories for years!  (Because this is going to be one you remember!)

Thanks,

Snowy Range

The Mountain

  • Masks are required at all times in the lodge with the exception of sitting at a table to eat/drink.
  • The lodge will be cleaned prior to opening, mid-morning and after closing
    • bathrooms
    • floors
    • surfaces
    • door handles
    • railings
    • etc.
  • We are upping the filtration in the HVAC system in the lodge to continually cycle, as well as upping our filter game to MERV 13 filters.   You will probably have to google that, but in short, they filter lots of stuff, and it keeps our air moving as best we can!
  • Hand sanitizer stations will be readily available in multiple locations throughout the lodge.
  • Tables and chairs are spaced out per state and local social distance regulations.
  • Only people who came together can occupy the same table with a limit of 8 people per 10ft tables.
  • Each table will be cleaned by a lodge hosts between groups of guests.
  • 6ft social distancing will be marked on the floor or outdoors for any and all lines especially inside the lodge
  • Lodge hosts will be readily available for questions, assistance, and cleaning.

Updated Nov 7, 2020

  • All lift tickets must be purchased in advance online and can be purchased online the same day you want to ski if there is availability.
  • NO WINDOW TICKETS WILL BE SOLD.
  • We will not be offering Student or Military discounts this season, child and senior tickets are still available for reservation in advance online.
  • Lift tickets may be picked up at the OUTDOOR ticket windows only
  • When picking up your lift ticket please remember you will be standing outside, no indoor ticket windows will be open.
  • Please keep 6′ of social distance between each guest in line, masks are required inside and outside at all times.
  • One person from an order can pick up everyone’s lift tickets.
  • There will be a limited number of tickets sold online for each day.

Updated Oct 6, 2020

  • All rentals must be reserved in advance online 48 hours in advance or more.
  • No rentals will be sold inside the 48 hour cut off or at the window.
  • Rentals will still be picked up in the lodge rental area, specific instructions will be noted on your receipt.
  • Please follow the flow of traffic enter through the main set of doors and exit through the farthest doors
  • Keep 6′ social distance between each guest picking up their rentals.
  • Masks are mandatory inside the lodge at all times especially when picking up rental gear.

Updated Oct 7, 2020

The Snowy Range Dining options are open for the season with limited seating.

Happ Jack To-Go is our outdoor window dining with burgers, chicken strips and beer. Buy what you want and head back out on the slopes or find a table outside.

Enjoy Happy Jack our grab and go dining option with a variety of choices including burgers, french fries, chicken strips and pizza, as well as great homemade soups and salads and much more.

The Libby Bar and Grill offers great appetizers, burgers and meals for the whole family; along with a wide range of craft brews on tap, including some brewed right here on the mountain.

Warm up with our variety of coffees, teas or hot chocolates add a shot of flavor to make it special at the Snowy Joe Hot Chocolate and Coffee Bar or grab a quick bite to eat on your way out.

Updated Oct 5, 2020

The Hole in the Wall Retail Shop will be open

  • There will be an occupancy restriction inside the shop, please be patient if we ask you to wait outside.
  • We will be limiting the number of try-ons for goggles and helmets.
  • Goggles and Helmets will be cleaned between each try-on.
  • Surfaces will be cleaned before opening, mid-morning and after close.

Updated Oct 6, 2020

  • Physical 6′ social distancing is required in lift lines.
  • Masks and gloves are required in lift lines and on the lifts.
  • Only related parties are allowed to ride on the same chair.

Updated Oct 6, 2020

  • The Ski Patrol office will only allow one additional guest with each guest that enters the building

Updated Oct 6, 2020

Mountain Sports School

  • Group lessons must be booked 48 hours advance, no walk-up bookings.
  • Group lessons will be kept to a maximum of 5 in each group.
  • Masks and gloves are required during the duration of the lessons
  • Lessons riding the lifts will ride individually unless they are from the same home.
  • Group lessons are only available for ages 7+, 5-6 year olds may participate in our Learn Together Lesson.

Updated Oct 6, 2020

  • Private lessons must be booked 3 days in advance to guarantee availability
  • Private lesson will be offered for ages 3 and up
  • due to group size restrictions, we may have less availability

Updated Oct 6, 2020

For the 2020-2021 Season we will not be offering discounted lesson punch cards.

If you contacted the ticket office prior to Sept 7th, 2020 to roll over last years punches you will still be able to redeem those online in advance this season.

Updated Oct 6, 2020

For the 2020-2021 season, we will not be offering our Freestyle club.

Updated Oct 6, 2020

We will not be offering any homeschool days for the 2020/2021 season.

Updated Oct 6, 2020

Passes

  • Season Pass, unless stated otherwise, is Non-Transferable. Use by any person other than the designated pass holder will result in revocation of the pass and in prosecution. Season Passes are illegal to resell. A season pass may be confiscated with no re-issue or refund if, in the sole judgment of the ski area operator, it is used in a fraudulent manner. A passholder acknowledges their affirmative duty to immediately notify the ski area operator and appropriate authorities if a Holder’s pass is lost or stolen. Failure to notify the ski area of a stolen or lost pass may result in loss of skiing privileges.
  • Age Category is determined by age as of December 1, 2020. Proof of age is required for all Child and Senior passes.
  • IDs must be present to pick up all Student/Military passes.
  • Passes are NON-REFUNDABLE except in the case of documented medical reasons that prevent the pass holder from skiing/riding for the remainder of the season. In the case of documented medical conditions that occur prior to February 1, 2021, Snowy Range will provide a 50% credit back to the pass purchaser or honor the pass for the following season. Refund requests must be received prior to February 28, 2021, to be eligible for credit. No cash refunds.
  • Pass purchase cancellations prior to December 1, 2020 will be charged a 5% processing fee. After December 1, 2020 there are no refunds for unused passes other than for the above stated medical conditions.
  • All requests for cancellations must be submitted to tickets@snowyrangeski.com. Please include the order number, pass holders name, request, and reason for your request.
  • FORGOTTEN PASSES: One complimentary ticket PER SEASON will be issued for forgotten passes. After the initial complimentary ticket, the passholder must purchase a FULL price ticket. Tickets issued for forgotten passes are NON-TRANSFERABLE.
  • LOST PASSES: The re-issue charge for a lost season pass is $50 for handling and processing. Lost passes must be reported to the ticket office as soon as possible.
  • We will be adhering to all CDC and state guidelines throughout the season. There may be restrictions on numbers we can see on a given day as well as changes to our lodge access. Please note we will make any changes as the season progresses and the guidelines suggest.
  • Snowy Range does not guarantee any number of ski days during the given season. No refunds, partial refunds, or rain checks will be offered if we close prior to our initial anticipated date.
  • Snowy Range does not guarantee our opening or closing date.
  • The Snowy Range season pass does not guarantee the mountain will be open or available to season pass holders due to possible restrictions from the state or otherwise.
  • Season Passes will be mailed to the account address. 2019/2020 Season Pass Holders will be issued a new pass using last year’s photo. New season pass holders must email a photo following the guidelines.

Updated Oct 5, 2020

Enjoy the flexibility of purchasing 12 days of skiing in advance for $407. The Snowy Range 12 pass is transferable and does not have any blackout dates or restrictions.
  • The 12 day pass purchase will provide a code that can be used to purchase 12 one day lift tickets.
  • All lift tickets must be purchased at least 48 hours prior to arrival to use the discount code.
  • The code must be entered in prior to check out for the discount to be applied. The discount will allow 12-day passes of any age to be purchased for free.
  • The 12-day pass is available for purchase through September 7th, 2020 at the $407 rate. There will not be any more passes sold at these rates after the deadline.
  • All season pass policies apply to the 12-day pass.
  • season pass policy applies to this pass

Updated Oct 6, 2020

Updated Oct 6, 2020

Enjoy the flexibility of purchasing 12 lift tickets good for the 2020/2021 or 2021/2022 seasons in advance for $427. The Snowy Range 12 pass is transferable and does not have any blackout dates or restrictions.
  • The 12 day pass purchase will provide a code that can be used to purchase 12 one day lift tickets.
  • All lift tickets must be purchased at least 48 hours prior to arrival to use the discount code.
  • The code must be entered prior to check out for the discount to be applied. The discount will allow 12-day passes of any age to be purchased for free.
  • The 12-day 2 year pass is available for purchase September 8th to November 8th, 2020 at the $427. There will not be any more passes sold after the deadline.
  • 12-day pass is good for the 2020/2021 and 2021/2022 seasons only

Updated Oct 6, 2020

Snowy Range Ski Area has partnered once again with Steamboat Resort in Steamboat Springs, Colorado. Enjoy 5 Days to Steamboat Resort for $169, with the purchase of a Snowy Range Season Pass, with no blackout dates or restrictions. These days do not have to be used on consecutive ski days but are not transferable.
  • The Steamboat 5 day addon can only be added to a full-price Snowy Range Season Pass.
  • Children 4 and under (as of December 1, 2020) are not eligible to purchase the add-on but may purchase a Steamboat Resort Season Pass.
  • Seniors 70+ (as of December 1) are eligible for a Free Snowy Range Season pass, but can only add the Steamboat if they purchase a full-price adult season pass.
  • The Steamboat 5-Day Add-on is only available for purchase until September 7th, 2020.
  • The pass holder’s Snowy Range Season Pass must be presented at the Steamboat Ticket office to pick up the 5-Day Add-On.
  • Refunds accepted through November 20th by emailing tickets@snowyrangeski.com
  • Steamboat will be in contact about getting purchased passes

updated September 18th, 2020

  • All 2019-2020 4-packs are not valid for the 2020-2021 season unless the ticket office was contacted prior to Sept 7th, 2020

Updated Oct 6, 2020